I’m not going to reproduce the entire thing here, but I got a kick over an e-mail going around showing how one J2EE vendor deals with customers.
I’d be looking for a job if I treated my customers like that. Wow.
I’m not going to reproduce the entire thing here, but I got a kick over an e-mail going around showing how one J2EE vendor deals with customers.
I’d be looking for a job if I treated my customers like that. Wow.
I don’t know how to wipe my ass. Can you help me?
Wait, there is a roll of paper next to the toilet… i’m going to try that…
didn’t work. pulled on paper but it just rolled out in one long piece. not sure what to do now…
ok, figured out to tear off a piece… going to try it
hmm…. not sure if i’m doing it correctly… poked through
I don’t get it. This guy is smart enough to post on a forum but can’t RTFM. How can one be resourceful but yet so unresourceful at the same time.
No idea. But hey, even if he didn’t perform due diligence, he’s a customer — you have to at the minimum, steer him to the documentation without making him feel like an idiot! That said, I think this is a great example of why the some companies are still able to retain customers despite other vendors giving away their product for free — they still don’t understand the art of supporting the customer.
it is because they don’t have any experience being a whore like you and i
I think for the $400 million (or was it $600 million?) that Red Hat paid for JBoss, they’ll learn to be as whorish as the two of us.